Call Center Managers

The best part about working for the Call Center is the stories I hear. I’ve learned so much from alumni about the evolution of Cal Poly over the years. Meeting parents of current students is also so much fun.

In talking with alumni, it’s been amazing to realize how their stories have come together to shape the version of Cal Poly that I know today. We have a computer science building on campus named after Frank E. Pilling, who graduated in 1950. One of the most memorable conversations I’ve had was with an alumnus who told me he used to ride bikes around campus with Mr. Pilling.

My favorite class that I’ve taken here at Cal Poly is Managerial Accounting. Even though the course material was difficult, I had a great professor and walked out as a better learner.

The best thing about being a student at Cal Poly is the hands-on experiences alongside the heavily involved professors who care about their students.

By connecting with alumni and parents, I have been able to find a new perspective on the Cal Poly experience as well as gain crucial advice for my college experience.

In working at the Call Center, I’ve learned so much about the art of communication. Calling has taught me how to be an active listener and to speak with clarity and purpose. These skills have been incredibly useful for my summer internship at a wealth management firm back home.

I love studying at the Frost Center. There’s both indoor and outdoor seating and it’s a close walk to Starbucks or Julian’s if you need a study break.

The best part about working at the Call Center is connecting with alumni from my major. It’s exciting to hear about their lives post-graduation and learn about their favorite things at Cal Poly.

Working at the Call Center has made me a better communicator. It makes things like finding housing, scheduling meetings with my academic advisor and communicating with my landlord much easier.

The Call Center makes me proud to be a Cal Poly student because it constantly reminds me how special the school is when hearing from alumni and parents’ experiences. I also enjoy how connected I am with the school in this role.

Talking to alumni has made me a prouder student because their stories and gratitude for not only their education but experience here is a constant reminder of how lucky I am to attend Cal Poly.

Working at the Call Center has taught me so much about communication. The way you approach a conversation, how to listen and how to connect with others. These communication skills have carried on to my experiences professionally, academically and socially.

My favorite on-campus study spot is Dexter Lawn. I love sitting in the chairs under the big tree where I pretend to study but mostly just end up people-watching. When I really need to get work done I go to the UU.

Connecting with parents and alumni is honestly the best student experience. It’s awesome to expand my network and hear all their stories. My favorite part is hearing about everyone's diverse paths, which motivates me and gives me a broader perspective on what’s possible after graduation.

The best part about working at the Call Center is meeting people from all different majors and grades. It’s great to make friends I wouldn’t have met otherwise. Even after a rough day, coming into work and being with everyone always makes me feel better.

I have had some impactful moments talking to alumni and parents. What I mostly get from them is motivation to continue striving for success and trying to create a positive change in other's lives and the community. My favorite part when talking to alumni is hearing stories from the times they attended, especially getting to learn about something that Cal Poly used to do/have on campus. (Ex. we used to have an airstrip for planes!)

My favorite study spot is the brand new 1901 dining hall because it has everything you want, great seating, a coffee shop, restaurants and it's in the center of campus so you feel connected to everything.

The best thing about being a student at Cal Poly is the sense of community you feel every day you're on campus. It really encourages you to do your best and thrive here on campus.